Products & Services - Qcoach Evaluate, easy to use & cost effective agent evaluation

Qcoach Evaluate can be used with any make voice recorder to create a Quality Monitoring solution that is of equal standard to the major solutions such as Nice, Verint or Witness, and much more cost effective

Qcoach Evaluate consists of the following components:

Qcoach Evaluate is software only, is very easy to use, a minimum of 5 licenses can be purchased or added as the call center grows. Qcoach Evaluate can be used across multiple sites and includes its own SQL database. Online consulting and training services are available from Qualtrak and charged hourly. Modules include designing the evaluation template, evaluation skills training and training in giving positive feedback.

Please contact us to arrange for an online demonstration. To download the datasheet please press here.